購買 Shengzhou Dingyue Fangzhi Co., Ltd.平臺課程後，因個人因素或是發現改變了心意，符合「 Shengzhou Dingyue Fangzhi Co., Ltd.退費政策」的，將根據當時購買課程類型或組合包計算返還款項。

1、課程退款申請須未曾觀看付費單元內容（課程試閱除外），在正式開課日前，可返還全額款項。

2、如需換購／加購組合包，皆以組合包為單位將依照1進行退款；單申請組合包內容中特定課程退款，不會返還組合優惠折扣，根據課程折扣後的實際付款費用計算退款金額。

3.本公司課程保證觀看期限為1年。

申請退款方式

確認符合線上課程退款資格，請透過平臺客服傳送訊息，並提供以下資訊，我們會以信件方式協助你完成退款。

1、申請退款課程名稱。

2、訂單編號：請至「我的訂單」查詢。

3、簡述退款理由。

退款說明

退款申請一律以電子信件寄送通知，請至電子信箱收取信件。確認信中「退款申請單」後，以此封信件回覆「我同意」，才會正式進入退款作業程式。

說明：我們將依送出申請時間認定是否進入退款程式，依照當初進行購課交易時所使用的付款方式將款項退還。退款所需時間會因你的付款方式而異，請耐心等待我們完成退款。

Refund Policy

After purchasing any course on the Shengzhou Dingyue Fangzhi Co., Ltd. platform, if it is due to personal reasons or a change of mind and meets the " Shengzhou Dingyue Fangzhi Co., Ltd. Refund Mechanism", the refund amount will be calculated based on the type of course or package purchased at that time.

•      For course refund applications, if the paid unit content has not been watched (except for course previews), the full amount can be refunded before the official start date of the course.

•      If you need to exchange for / add a package, refunds will be made in accordance with item 1 with the package as the unit; if you only apply for a refund for a specific course within the package content, the combined discount will not be refunded, and the refund amount will be calculated based on the actual payment after the course discount.

•      The viewing period guaranteed by our company's courses is one year.

Application Methods for Refunds

After confirming that you are eligible for an online course refund, please send a message through the platform's customer service and provide the following information. We will assist you in completing the refund by email.

•      The name of the course for which you are applying for a refund.

•      Order number: Please check in "My Orders".

•      Briefly describe the reason for the refund.

Refund Instructions

Refund applications will always be notified by email. Please check your email inbox. After confirming the "Refund Application Form" in the letter, reply "I agree" to this letter, and then the refund operation process will officially begin.

Note: We will determine whether to enter the refund process based on the time when the application is submitted, and the funds will be refunded according to the payment method used when the course purchase transaction was originally made. The time required for the refund may vary depending on your payment method. Please be patient while we complete the refund.